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"The Hinges of Communication"
Communication Keys to keep the message locked in place. Learn a few basic communication tools that will lend themselves daily to achieving your goals:

  • Listening
  • Being specific
  • Asking questions
  • Repeating information
"Success…It’s All in Your V.O.I.C.E."
Giving a presentation can be nerve wracking and fruitless, or verve wrenching and fruitful. Learn a few basic tools and tips that will keep you and your message on target.
  • Opening/Closing are vital
  • Stories sustain your points
  • Organization helps you and the listener
  • Know your audience
  • Practice, practice, practice
"The Guiding Write…How to Impress, Influence and Interest Your Readers"
Turn on your readers instead of turning them off. E-mails are as important as reports and cover letters. Help your words paint a picture for your reader. Relearn the elementary grammatical and punctuation rules, and formulate your syntax to entice and engage your readers.
  • Know your opening is the most important
  • Understand parallelism
  • Use your 30,000-word vocabulary
  • Write for the Reader

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